Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide

When using the App, you may provide information including:

  • Name
  • Email address
  • Phone number
  • Username or profile details
  • Customer support communications
  • Payment or billing information (processed by third-party providers)

b. Automatically Collected Information

When you use the App, we may automatically collect:

  • Device type and model
  • Operating system and version
  • Unique device identifiers
  • IP address
  • Mobile network information
  • App usage statistics
  • Crash logs and diagnostics
  • Advertising identifiers

c. Location Information

With your permission, we may collect precise or approximate location information to provide location-based functionality.

You may disable location permissions at any time through your device settings.

d. Camera, Photos, Microphone, and Files

If the App includes features requiring access to your device’s camera, microphone, photo library, or storage, we will request your permission before accessing those features.

These permissions are used solely to provide App functionality.

2. How We Use Information

We use collected information to:

  • Provide and maintain the App
  • Create and manage user accounts
  • Process transactions
  • Improve App performance and functionality
  • Personalize user experience
  • Respond to customer support requests
  • Monitor usage trends and analytics
  • Detect, prevent, and address fraud or security issues
  • Send service-related notifications
  • Comply with legal obligations

3. Analytics and Advertising

We may use third-party analytics and advertising services, including but not limited to:

  • Google Analytics for Firebase
  • Firebase Crashlytics
  • Google AdMob
  • Apple Analytics

These services may collect information in accordance with their own privacy policies.

Advertising partners may use device identifiers and similar technologies to provide personalized ads where permitted by law.

Users may manage ad personalization through their device settings.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Service providers and hosting partners
  • Analytics providers
  • Payment processors
  • Advertising and marketing partners
  • Law enforcement or regulatory authorities when required by law
  • Successors in the event of a merger, acquisition, or sale of assets

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide the App and related services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer required, we securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Restrict or object to processing
  • Request a copy of your data

To exercise your rights, contact us at: gigstayapp@gmail.com or use our Contact Us page: https://gigstay.com.au/contact-us

If you want to delete your profile, please send an inquiry using our Contact Us page: https://gigstay.com.au/contact-us

7. Children's Privacy

The App is not directed to children under 18 years of age (or the minimum legal age in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

8. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, where privacy laws may differ.

By using the App, you consent to such transfers where permitted by law.

10. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.

We encourage users to review third-party privacy policies before interacting with their services.

11. Permissions Used by the App

Depending on the App’s functionality, we may request access to:

  • Camera
  • Microphone
  • Photo Library
  • Contacts
  • Location
  • Notifications
  • Storage/Files

Permissions are requested only when necessary for App functionality and may be revoked through device settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

We will notify users of material changes by:

  • Updating the “Last Updated” date
  • Posting updates within the App
  • Providing additional notice where required by law

Continued use of the App after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us:

Gigstay Pty Ltd
Email: gigstayapp@gmail.com
Use our Contact Us page: https://gigstay.com.au/contact-us